The way to have a calm response, is by calmly responding.
The posture of receivership is openness.
It is a tremendous gift to simply and truly listen to another.
The way a message is delivered, IS the message.
Make your listening equal to their need to be heard, and you will be their dearest treasure.
We can only connect with others at the depth that we can connect with ourselves.
The heart of open-mindedness is listening.
Judgement is the opposite of listening.
You can't be fully aware when you're reactive.
